For Users unable to see a league:
- Confirm that the correct NFL.com account is being viewed. Many times users draft a team while signed in with one username/email address and later sign in with a second email address and not be able to access the league.
- In the app, swipe left or right on the team names to switch leagues. On the site, select the league name drop down to the top right of the page. To change league display order, go to the SET LEAGUE DISPLAY ORDER page.
- Users without a password or access to the email account associated with an NFL.com account will not be able to access that NFL.com account, and may want to create a new NFL.com account with an email address for which they do have access.
- NFL-Managed leagues do not carry over from year to year.
Please note that if the email you have associated with your social provider is different than the email associated with your current NFL account, you will be prompted to start a new account. Do not create a new account if you wish to link a current NFL account with a social provider. Please verify and change either your social provider email or NFL account email so that they match and then follow the steps above. If you accidentally created a new account with NFL, please let us know, and we will take appropriate steps to help link your accounts.
If you are ever experiencing issues with Social Login on NFL or your social provider, you can always click "Forgot Password" to reset your password and login to your account normally.
In a custom fantasy league, the League Manager could use the Edit Team Managers tool to remove your old account and send an invitation to the email address associated with your new account at the same time.
Remember most issues are corrected by resetting apps and/or clearing browser data (from the beginning of time).