Password Forgotten

To initiate a reset an account password in a browser:

  1. Select Sign In to the top right of the or
  2. Select Forgot password?
  3. Enter email address. 
  4. Press SUBMIT.

In the fantasy app, select:

  1. Select Sign In.
  2. Select Forgot Password.
  3. Enter email address.
  4. Press Request Password Reset.

An Password Retrieval email will immediately be sent from Follow the Password Reset button provided in the email to create a new password for your account.

We recommend only using letters and numbers in your new password.

If if the password reset email does not arrive right away:

  • Search all of: Spam (Yahoo), Junk, sections, tabs (Gmail's Promotions) 
  • Remove from blocked list, add it to safe senders/mailing lists
  • Add a contact for
  • Alert the administrator for public, office, or library networks 
  • Contact email provider customer support 






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